See Wi-Fi Setup

The standard Windows taskbar displays program icons that are currently running or that you have pinned to the taskbar for quick access.

The notification area contains icons that provide active status and notifications of selected programs. The notification area may contain standard Windows application icons (e.g. Wireless Network Connection Status, Audio volume, etc.) and specialized application icons designed for use only on this diagnostic tool (e.g. ShopStream Update Tool and Virtual Keyboard).

For additional information on the ShopStream Update Tool and Virtual Keyboard, see:

ShopStream Update Tool - ShopStream Update Tool (SST)

Virtual Keyboard - Virtual Keyboard (Entering Text)

The capacitive touch screen is used to control almost all the operations of the diagnostic tool. Simply touch the screen with your finger, or use the capacitive stylus to make a selection. The capacitive touch screen also provides you with multi-touch gesture capabilities found on common surface touch devices. Most operations are menu driven, which allows you to quickly locate the test, procedure, or data that you need through a series of choices and questions. Detailed descriptions of the menu structures are found in the sections for the various functions.

For information on touch screen calibration, maintenance and stylus tip replacement:

Touch screen calibration - see Calibrating the Touch Screen

Touch screen maintenance - see Care and Cleaning

Stylus tip replacement - see Tip Replacement

Touch Screen Gestures

This device uses common touch screen gesture motions (e.g. pinch-to-zoom, press and tap, pan and swipe). The terms used to describe the various gestures may vary (industry wide), however the general procedures and usage are similar for specific operations.

Common Gesture Names	General Procedure	Common Usage
Tap Touch Select	Quickly tap a point (once), then release. Quickly tap a point (twice).	Make a selection (e.g. open application). Insert a cursor in a text string. Open alternate menus.
Pinch open/close Pinch-to-zoom Zoom	Touch two points, then move your fingers toward or away from each other.	Zoom the display in or out, to make a selection (e.g. image or picture) larger or smaller.
Touch and hold Select and hold Tap and hold	Touch a point and maintain light pressure.	Make a selection. Insert a cursor in a text string. Open alternate menus.
Touch and drag Select and drag Tap and drag Pan	Touch a point, then while maintaining light pressure, drag in the desired direction.	Move onscreen controls (e.g. scrollbars and slidebars). Move windows. Select text.
Swipe Flick	In a quick and continuous motion, select a point and quickly swipe in the desired direction while lifting off the screen.	Quickly scroll or move through content. Open alternate menus.
Press and tap Select and tap	Touch a point, then while maintaining light pressure, tap (in the same general area) with another finger.	Open alternate menus (similar to right click).

The information provided in the above table is not inclusive, may vary and is intended as a general guide only. For additional information on Windows touch screen operations, see Windows 10 and Windows “Touch Gesture” user documentation. Also refer to Pen and Touch settings in the Windows Control Panel for additional information and settings.

The Windows Touch Keyboard (Virtual Keyboard) allows you to type characters and key in information to complete form and data entry fields, similar to a physical keyboard.

The virtual keyboard is normally running in the Windows background and can be opened in the following ways:

●

Shortcut (S) button - choose the Virtual Keyboard icon from the Shortcut (S) button menu

●

Windows notification area - choose the Virtual Keyboard icon in the Windows notification area

As an alternative, you can connect a USB keyboard to the diagnostic tool and use it to key in information.

Virtual Keyboard icon in notification area

The Windows operating system uses Sleep Mode to conserve power by stopping all processes and turning off the display screen, while keeping the diagnostic tool on and your open applications active. When you are ready to resume work, the diagnostic tool can be started up again quickly, just by pressing the Power button.

Sleep Mode settings can be found in Windows Control Panel > Power Options. For additional information, refer to Windows 10 user documentation.

It is recommended that you terminate current vehicle communication and save any open working files or data before entering Sleep Mode, to avoid ECM problems (on some vehicles) or data loss from unforeseen circumstances (e.g. power loss).

If Sleep Mode is accidentally activated during active vehicle communication, vehicle communication will stop, vehicle selection will be reset to “no active vehicle” and the Home screen is displayed.

To Enter Sleep Mode

Press and release the Power button.

The display screen will turn off, and the Battery Status Indicator located on the upper right screen will light up red, blinking on and off at two second intervals

A blinking Red battery charge indicator  (on and off at two second intervals) indicates the diagnostic tool is in Sleep Mode.

To exit Sleep Mode (wake up):

1.

Press and release the Power button.

The display screen will turn on and resume the last open application. Depending on settings, you may need to select your user ID icon to open the last application.

The Data Manager function features an e-mail option that allows you to send a saved data or image files as an e-mail attachment. To use this feature, you must install an e-mail client, and then link your existing e-mail address to the client.

The following instructions are intended as a guide only, as e-mail client setup procedures vary. See Email for information on sending e-mails from Data Manager.

E-mail client installation and setup (Example):

1.

Download an email client (e.g. eM Client).

2.

Install the software following the screen prompts.

 

 

3.

The Data Manager e-mail feature uses the Windows system e-mail client.

4.

Select “Use this client as default application” option when prompted. This sets the client as the Windows system e-mail client.

5.

Enter your e-mail information as required.

E-mail client configuration settings should automatically be set during installation. If problems arise with the setup and manual configuration is needed, refer to the e-mail client help information and the Windows help information.

6.

If your existing email provider login screen displays, enter your email address and password to allow the client to continue the setup with your provider.

7.

Follow the screen prompts to allow the client to link to your email address.

8.

Once the client has successfully linked to your address, you can begin using the new e-mail client software on the diagnostic tool .

The touch screen can be calibrated for accuracy using the Windows Tablet PC Settings.

To calibrate the touch screen:

1.

From the Windows menu select Start>Control Panel > Hardware and Sound >Tablet PC Settings.

The Tablet PC Setting window is displayed .

2.

Select the diagnostic tool display from the dropdown list. The current default diagnostic tool display number “1.10257C” is shown above as an example.

If you are using an optional touch screen (e.g. using an external touch screen with a Tech Cart and docking station), there will be an additional touch screen choice displayed.

3.

Select Calibrate.

The Calibration screen is displayed .

4.

Using the stylus, follow the screen prompts and tap on the center of the cross-hairs as they appear at each corner on the screen .

To achieve the best results, it is recommended to use the capacitive stylus when performing the touch screen calibration.

Calibrating the Touch Screen

5.

Select OK to close the dialog boxes once the calibration is complete.

Selecting Print opens a standard Windows Print dialog box.

To print, a printer must installed and set as the system default printer. The following sections provide basic instructions for local printer setup.

The factory default printer setting is (.XPS file format). From the standard Windows print dialog box, you can name the file and specify the location that it is saved to. The file can then be viewed onscreen using the Windows XPS Viewer.

Typical Print dialog box

To print a code scan Vehicle System Report, Adobe Reader must first be installed. See Checking/Installing Adobe® Reader.

The following is intended as a basic printer setup instruction only. Printer setup will vary. For specific instructions and details, refer to your printer setup information and the online Windows printer setup help information.

There are three basic methods to connect a printer to the diagnostic tool, using a USB cable, connecting over a Wireless Network and Direct Wireless connection. Basic connection instruction are provided in the following sections.

Snap-on System Restore is a program that allows you restore the diagnostic tool operating system software to the original factory setup, in the event of a failure. Running the program replaces all “C” drive files with the original factory files and settings.

It is important to understand that ALL files on the “C” drive will be deleted when performing a restore. Performing a restore will restore the Windows operating system to the original factory setup, however the ShopStream Diagnostic Suite will be restored to the same version that was installed at the time the restore was performed.

Transfer all files (e.g. personal files) off of the “C” drive that you wish to retain BEFORE performing the system restore, as all files on the “C” drive will be deleted. To backup saved files created in the ShopStream Diagnostic Suite (e.g. engine data, scope recordings, or image files) see Data Backup.

To restore the operating system

1.

Turn on the diagnostic tool.

2.

During boot-up wait for the “Loading software, please wait…(Press the S Button if you need to restore unit)” message to display, then press the Shortcut (S) button.

3.

Select System Restore to restore the system to its original state at the time of purchase or select Exit to exit and restart system normally.

4.

Ensure the device is connected to a power source and nothing is inserted in the USB inputs, then select BEGIN to restore to the initial state of the device or select CANCEL to exit and restart system normally.

A progress indicator displays while the files are being restored.

5.

Select RESTART to finish the system restore.

The diagnostic tool shuts down, then reboots and the system recovery portion of the operation begins. Follow any on-screen prompts.

The diagnostic tool shuts down and reboots a second time. When the Home screen displays, the procedure is complete and the diagnostic tool is ready for use.